| Microsoft Dynamics CRM 3.0 |
 |
|
 |
Microsoft® CRM is a customer relationship management solution that provides the tools and capabilities
needed to create and easily maintain a clear picture of customers from first contact through purchase
and post-sales. With modules for Sales,
Marketing and Service, Microsoft® CRM delivers fast, flexible
and affordable solution that drives closer relationship with customers, consistent improvements in
every business process and helps to achieve higher profitability.
There is no one-fits-all solution like Microsoft® CRM. Microsoft® CRM consists of 3 main modules such
as Sales, Marketing and Service. This is an ideal solution for organization to run these 3 departments
efficiently. Microsoft® CRM can give your employees direct access to customer information through
Microsoft Outlook, enabling access to the information they need when they need it, in the office or
on the road. Microsoft® CRM is quite simply the fastest and easiest way to add CRM capabilities to
any organization that uses Microsoft Office or Outlook. Because it was designed to partner with
Outlook, Microsoft® CRM delivers lower training costs, broader user adoption, less
application-switching, higher productivity, and an incredibly rapid return on investment.
Microsoft offers CRM in two editions—Microsoft® Dynamics CRM 3.0 Small Business Edition and Microsoft®
Dynamics CRM 3.0 Professional Edition. Both build on previous versions to help businesses of all sizes
develop stronger and more profitable relationships. Here’s a quick look at the new Microsoft® CRM
features.
|
|
|
Native Outlook Experience
Live Excel Integration
Quick Campaign Wizard
Adaptive Form Navigation
Service Scheduling & Dispatch
Centralized relationships
Ad-hoc Query & Analysis
Integrated Knowledge Management
*Fax Integration
*BCM Migration
|
|
|
|
|
Environment Diagnostics Wizard
Enhanced Outlook Synchronization
Optimized Offline Synchronization
Pervasive System Security
Service Oriented Architecture
Increased Developer Productivity
Enchanced Exchange Integration
Increased Performance & Reliability
*Windows Small Business Server 2003
*Automatic Outlook Client Installation
|
|
|
|
|
Dynamic Business Design
Adaptive Workflow Engine
Activity Workflow Engine
SQL Server Reporting Services
Role-based navigation
Dynamic Web Services
Dynamic Web & Page layout
SharePoint Integration
*Express setup for Small Businesses
*Consultant-in-a-box
|
|
|
|
|
* Small Business Edition Only
|
|
|
|
|
|
|
E-Globalfocus is a Gold Certified Microsoft
partner in Malaysia specializing in implementing
Microsft CRM Solution for customers in Malaysia
Microsoft Dynamics CRM 3.0 and Microsoft are registered trademarks of Microsoft Corporation. The
data provided are for information purposes only.
|
| BACK TO TOP |
|
|
 |
|
|
 |
E-Globalfocus
is a Malaysian
Gold Certified Partner
specializing in
Deploying Microsoft CRM
solutions
|
| Tip :
If you are looking for a
stable and secure
web hosting
company in Malaysia
then checkout e-globalhosting.com
for additional
information. E-globalhosting
is a leading Malaysian
web hosting company
|
|
 |
|
|
