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Maintaining a huge number of questions or queries are the administrator headache. SurfFAQ will help you
to reduce your workload and headache. With the method cut and paste you can have more time to relax.
The module build to maintain huge amount of FAQ in proper categories powered with search function.
SurfFAQ is the incredibly powerful and cost effective customer support system for reducing your costs,
increasing customer satisfaction and boosting your sales by empowering your customers to get the answers
they need when they need them by themselves!
SurfFAQ allows you to offer your customers an easy way to automatically get answers to their specific
questions on-line 24 hours a day, 7 days a week.
Your customers will get the information they need when they want it and within the context of your site.
This, prevents your customers from leaving your site when they have questions, and cannot readily find
answers.
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Reduce Support Costs
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SurfFAQ acts as the first support option for your customers, thus reducing support calls and e-mail requests.
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Increase your customers satisfaction
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Your customers will receive instant, accurate answers from a dynamic knowledge base of previously asked questions.
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24/7 Availability
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Once your SurfFAQ is ready, answers from your company will be available for your customers 24 hours a day,
7 days a week, not just during normal business hours.
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Unlimited Topics and Questions
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You can create virtually unlimited topics to organize your FAQs and have virtually unlimited number of questions.
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Reduce repetitive questions
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By providing an easy to use and centralized FAQ you can focus on your high value tasks rather than
answering the same questions over and over again.
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Gather Valuable Customer Knowledge
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With the SurfFAQ, you can easily find out what your customers need by providing them with an easy and
powerful communication channel with your company!
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Built-in Search
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The powerful built-in search functionality of SurfFAQ, enables customers to search the FAQ’s online.
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Powerful administration tools
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The SurfFAQ comes with a wide variety of tools to work with, you can add, edit, and delete new and existing FAQs.
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Web Based Interface
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Easy to use HTML based interface to let you administer the application from anywhere in the world. You only need web access!
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Technology
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Classic ASP
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Database Support
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MS Access
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Hosting Platform Support
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MS Windows
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